Odstąpienie od umowy
Returns Policy
This policy applies to the online store Superb Health & Beauty, operated by FAB TRADE GROUP LTD, 112 High Street, Hounslow, Middlesex, England, TW3 1NA, e-mail: shop@superbhb.co.uk.
Right to Cancel
- Consumers may cancel their order within 14 days without giving any reason.
- The period starts from the day:
- the goods are received,
- the last part of an order is received (if delivered in parts),
- the first delivery is received (for recurring deliveries).
How to Return
- The fastest way: use the online form: return form.
- You can also send a written statement to the shop address or by e-mail: shop@superbhb.co.uk.
- Goods must be sent back no later than 14 days after notifying us of the return.
Return Conditions
- The customer bears the direct cost of returning goods (unless free returns are offered).
- We do not accept returns of opened or used products.
- The customer is responsible for any reduction in value caused by improper use.
Refunds
- Refunds are made within 14 days of receiving the goods back or proof of posting.
- Refunds are issued using the same payment method used for the original purchase (unless otherwise agreed).